Service

Business Team

Soko Electric is a company that focuses on the research and development, production and sales of electric care products.

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Design Team

Soko Electric is a company that focuses on the research and development, production and sales of electric care products.

Quality Inspection Team

Soko Electric is a company that focuses on the research and development, production and sales of electric care products.

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About
Service

Packaging and transportation

Soko Electric is a company that focuses on the research and development, production and sales of electric care products.Soko Electric is a company that focuses on the research and development, production and sales of electric care products.

After-sales guarantee

Soko Electric is a company that focuses on the research and development, production and sales of electric care products.Soko Electric is a company that focuses on the research and development, production and sales of electric care products.

Service

FAQ(Frequently Asked Questions)

Can the electric trimmer be rinsed with water directly?

This depends on whether the hair clipper has a waterproof function. Models marked "Washable All Over" can be rinsed with water for the blade and the body (make sure to turn off the power), which is convenient for cleaning; non-waterproof models can only have the blade disassembled for separate cleaning, and the body should not be wet to avoid damaging the motor.

Does the blade of the electric trimmer need to be replaced regularly?

Yes. After long-term use, the blade will wear out, causing the hair to not be trimmed smoothly or being pulled, so it is generally recommended to replace it every 6-12 months (adjust according to the usage frequency). You can regularly apply lubricating oil for maintenance to extend the life of the blade.

Why can't the electric trimmer charge?

It may be that the charging cable is damaged, such as internal lines breaking or interface loosening. You can try replacing the charging cable to test; it may also be that the charging interface is not properly connected. Check if there are any foreign objects such as dust or hair at the interface, clean them before charging; in addition, battery aging can also cause the device not to charge or have reduced charging efficiency. If the device has been used for a long time, you can consider contacting the after-sales service to replace the battery.

How to clean and maintain the blade of the product?

After each use, the blade should be cleaned promptly. You can use a small brush to remove the remaining hair and debris. For electric hair clippers and pet electric trimmers, if the blade supports water washing, you can disassemble it and rinse it with clean water, then dry it thoroughly; for razors, you can directly rinse the blade under the faucet. Regularly drip a special lubricating oil on the blade edge and let it spin for a few seconds to ensure the oil is evenly distributed, extending the life of the blade.